Our Commitment To Privacy
KIPS values you as a customer and respects your privacy. Our goal is to make your visits to our web site fun and informative, convenient and secure. We will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide service and support, to communicate with you about our products, services and promotions. We are committed to managing this information responsibly and ensuring that you are in control of your personal information and the communications you receive from us.
We do not sell your personal information. At any time, you may contact KIPS with any privacy questions or concerns you may have. You also may ask at any time to see the personal data you have given us and request correction or deletion.
The Information We Collect
We collect information from you that you provide to us at this site when you register or update an account, place an order, signup for free trial, or download any samples, demos or software, request a newsletter, contact us by email, or request other services that require information. This information may include your company name, company information, your name, address, email address, telephone number and personal interests. We also keep a record of your product interests and purchases, and automatically receive and record information on our server logs from your browser (including your IP address, www.KIPSonline.org cookie information, and the page you requested).
The Way We Use Information
KIPS uses customer information for three general purposes: to customize the content you see on our sites; to fulfill your orders & requests for certain products and services; and to contact you about new products and services, special events and promotions. We use IP addresses to analyze trends, administer the site, track user’s movement and gather broad demographic information for aggregate use. KIPS will not link IP addresses to personally identifiable information, except when you register your IP Address as the authentication token when accessing our web services.
You should be aware that we may disclose specific information about you if necessary to do so by law or based on our good faith belief that it is necessary to conform or comply with the law or is necessary to protect the users of our web site, the site or the public.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above and will never sell or distribute any information to outside parties.
How You Can Access, Change or Delete Your Information
You may, at any time, access and verify, correct, update or remove your personal information and preferences on-line at www.KIPSonline.org and/or by contacting us by email at info@KIPSonline.org. In addition, if you prefer not to receive information from us, either through e-mail, postal mail or phone, please let us know by sending us an email. Please note that it may take up to two weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an e-mail confirmation and may need to contact you by phone, postal mail or e-mail if we have questions regarding your order.
KIPS gathers navigational information about where visitors go on our web site and information about the technical efficiencies of our web site (such as time to connect to our web site, time to download pages). This information allows us to see which area of KIPS, Inc are most visited and helps us to better design our website. This information helps us to improve the quality of our visitors’ online shopping experiences by recognizing and delivering more of the features, services and products our visitors prefer. In the process of gathering navigational information, non-personally identifiable information (i.e. browser version, service provider, domain type and IP address) may be collected.
KIPS never saves passwords or credit card information in cookies.
For your convenience, our web site may contain links to other sites. We are not responsible for the privacy practices or the content of such web sites.
Applicability of Privacy Statement
KIPS takes the security of your private information very seriously. Your KIPS account information is password-protected for your privacy and security. KIPS will never ask you for your password in an unsolicited phone call or e-mail. You are responsible for maintaining the secrecy of your password and account information. Remember to sign out of your KIPS account and close your browser window when you have completed your shopping to help ensure that others cannot access your personal information.
In addition, when you submit sensitive information via this web site, such as password or credit card information, that information is encrypted and protected by Secure Sockets Layer (SSL) encryption technology.
If at any time you believe the security of your password or account information has been compromised, please notify us immediately by email or change your account information on-line. Should you discover an unauthorized use of your credit or debit card, you should notify your card provider immediately in accordance with the terms of your agreement with that company.
Online Formatted Programs and/or Digital Downloads Policy
Upon creating an account in our online learning portals and/or logging in to any online program(s), or accessing and downloading any digital product(s) the user has read and agreed to the policies as provided prior placing the order. No refunds, cancellations or exchanges will be granted, no exceptions will be made.
- Online delivery, digital and downloadable programs, online formatted materials are all non-refundable
- Exam fees are non-refundable.
There are no exchanges on any programs.
Changes to Policy
KIPS reserves the right to change, modify or amend this policy at any time by posting changes on this site. Your continued use of the resources on this site after changes are posted constitutes your acceptance of this policy as modified by the posted changes. KIPS encourages you to periodically review this policy to be informed of how we collect, use and protect your information.